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  2. Shrinkflation - Wikipedia

    en.wikipedia.org/wiki/Shrinkflation

    Without explicitly using the term shrinkflation, macroeconomist Vivek Moorthy much earlier documented and analysed the shrinkage effect of inflation, explaining it by Arthur Okun’s "invisible handshake" approach: "Prices are ... based on notions of trust and fairness. it is considered acceptable for firms to respond to cost increases, but not ...

  3. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  5. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Outsourcing is a business practice in which companies use external providers to carry out business processes, that would otherwise be handled internally. [1] [2] [3] Outsourcing sometimes involves transferring employees and assets from one firm to another.

  6. Breakage (accounting) - Wikipedia

    en.wikipedia.org/wiki/Breakage_(accounting)

    A $10 calling card is charged at $1.05 per minute. After $9.45 is used, the remaining $.55 is not sufficient to make any call. Abandoned Accounts: Accounts or calling cards which are lost or abandoned while still retaining significant credit. This is the equivalent of the meaning of the term "Breakage" in the gift card context.

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  8. Easy & Adorable Mashed Potato Snowmen Almost Too Cute to Eat

    www.aol.com/easy-adorable-mashed-potato-snowmen...

    Boil if you’re using a stovetop method. Once it’s boiling, reduce the heat to a smaller boil so it doesn’t overflow. Cook until you can pierce the potatoes with a fork and it easily slides ...

  9. Shrinkage - Wikipedia

    en.wikipedia.org/wiki/Shrinkage

    Shrinkage (accounting), loss of product inventory due to theft, damage, spoilage, etc. Shrinkage defect or shrinkage void, a casting defect caused by metal solidifying from the outside inward; Shrinkage (statistics), a technique to improve an estimator; Shrinkage (slang)