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[1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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Truist was formed in December 2019, as the result of a “merger of equals" between SunTrust Bank (of which LightStream was a division) and BB&T. [ 2 ] Debuting in March 2013, LightStream is a financial services technology company that provides unsecured , personal loans to people with good credit rating , through a digital process.
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