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Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
Voice is the most natural communication medium, but the information that can be provided is limited compared to visual media. [3]For example, most Internet users try a search term, scan results, then adjust the search term to eliminate irrelevant results.
Visual Interactive Voice Response (Visual IVR) is conceptually similar to voice Interactive voice response (IVR). Visual IVR uses web applications to "instantly create an app-like experience for users on smartphones during contact center interactions without the need to download any app." [1] The user interacts with a visual interface by touch or click commands on his mobile or computer screen ...
This page was last edited on 28 December 2002, at 11:05 (UTC).; Text is available under the Creative Commons Attribution-ShareAlike 4.0 License; additional terms may apply.
IVR is a three-letter abbreviation that may refer to: Accelerated idioventricular rhythm; Interactive voice response; International Association for Philosophy of Law ...
Vietnam is putting considerable effort into modernization and expansion of its telecommunication system. Domestically, all provincial exchanges are digitalized and connected to Hanoi, Da Nang and Ho Chi Minh City by fiber optic cable or microwave radio relay networks. Main lines have been substantially increased, and the use of mobile ...
The Vietnamese Wikipedia initially went online in November 2002, with a front page and an article about the Internet Society.The project received little attention and did not begin to receive significant contributions until it was "restarted" in October 2003 [3] and the newer, Unicode-capable MediaWiki software was installed soon after.
Early applications for VUI included voice-activated dialing of phones, either directly or through a (typically Bluetooth) headset or vehicle audio system.. In 2007, a CNN business article reported that voice command was over a billion dollar industry and that companies like Google and Apple were trying to create speech recognition features. [2]