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  2. 35 Simple, Sincere Phrases To Express Empathy ... - AOL

    www.aol.com/lifestyle/35-simple-sincere-phrases...

    “This simple, two-word empathy statement can give so much validation that the struggle is real.” 23. “I don’t know how you feel, but I’m here to assist in any way that I can.”

  3. Empathy is on the rise in young people. Here’s how to ... - AOL

    www.aol.com/empathy-rise-young-people-build...

    Empathy is rebounding among young Americans, a recent study found. Experts propose ways to increase empathic connection and conversation in this digital era.

  4. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    Empathy: adept at modulating the emotional responses of others and helping them to express their emotions; Social skills: excellent communication skills; Personal Competence; Self-Awareness – Know one's internal states, preferences, resources and intuitions. The competencies in this category include:

  5. Empathy - Wikipedia

    en.wikipedia.org/wiki/Empathy

    Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. [1] [2] [3] There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.

  6. Gibb categories - Wikipedia

    en.wikipedia.org/wiki/Gibb_Categories

    This is when the speaker has little concern or interest in the conversation. Neutrality makes the listener feel unwelcome and unimportant. The opposite of this is empathy. [3] Empathy allows for an acceptance of the other person and their feelings.

  7. Politeness maxims - Wikipedia

    en.wikipedia.org/wiki/Politeness_maxims

    Leech's generosity maxim states: "Minimize the expression of beliefs that express or imply benefit to self; maximize the expression of beliefs that express or imply cost to self." Unlike the tact maxim, the maxim of generosity focuses on the speaker, and says that others should be put first instead of the self. For example:

  8. Reflective listening - Wikipedia

    en.wikipedia.org/wiki/Reflective_listening

    It is a practice of expressing genuine understanding in response to a speaker as opposed to word-for-word regurgitation. [1] Reflective listening takes practice. [ 2 ] Reflective listening is one of the skills of motivational interviewing , a style of communication that works collaboratively to encourage change. [ 3 ]

  9. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    Assertiveness is the ability to express one's desires and feelings appropriately. [7] Assertive communication is the halfway point between passive communication and aggressive communication. [ 7 ] Assertive communication is based on the belief that each individual is responsible for their problems; therefore, they are responsible for directly ...