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Call management is the process of designing and implementing inbound telephone call parameters, which govern the routing of these calls through a network. The process is most prominently utilized by corporations and the call centre industry and has its highest effectiveness when call logging software tools are used.
OnlyOffice (formerly TeamLab), stylized as ONLYOFFICE, is a free software office suite and ecosystem of collaborative applications. It consists of online editors for text documents, spreadsheets, presentations, forms and PDFs, and the room-based collaborative platform.
"Free and open-source software" (FOSS) is an umbrella term for software that is considered free software and/or open-source software. [1] The precise definition of the terms "free software" and "open-source software" applies them to any software distributed under terms that allow users to use, modify, and redistribute said software in any manner they see fit, without requiring that they pay ...
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Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management.
A slide is a single page of a presentation.A group of slides is called a slide deck.A slide show is an exposition of a series of slides or images in an electronic device or on a projection screen.
Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America.
Packet Tracer is a cross-platform visual simulation tool designed by Cisco Systems that allows users to create network topologies and imitate modern computer networks.The software allows users to simulate the configuration of Cisco routers and switches using a simulated command line interface.