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2. How Much Does an Employee Cost Per Hour? - AOL

   www.aol.com/much-does-employee-cost-per...

   For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... Total Employee Cost per Hour = Direct Wages + Taxes and Contributions + Benefits + Overhead.

3. All-Too-Common Lies Plumbers Tell That Can Cost You Big - AOL

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   For premium support please call: 800-290-4726 more ways to reach us

4. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

5. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...

6. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

7. Directory assistance - Wikipedia

   en.wikipedia.org/wiki/Directory_assistance

   The access charge for calls to 118 numbers varies from 2p to 27p per minute from landlines, or from 4p to 89p per minute from mobiles. It also applies for calls to 084, 087, and 09 numbers, and must be shown prominently in tariff lists. The service charge may be charged per call, per minute, or a combination of the two.