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2. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

3. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

4. Get Online with AOL

   getonline.aol.com/xp-vista

   If you use dial-up, you can use AOL Dialer and AOL Shield to connect to the internet over your phone line. Click here to view these dial-up products. A: AOL Desktop Gold exhibits a similar look and functionality as previous AOL Desktop software versions and comes with 24X7 live support, faster speeds and a higher level of security.

5. Get Online with AOL

   getonline.aol.com/dialup

   Download time may take 10-15 minutes over dial-up. Call 1-888-265-5555 to order a CD for faster installation.

6. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

7. Get online with Netscape ISP and AOL

   getonline.aol.com/netscape

   We have partnered with AOL to bring you a better way to connect to the internet over your phone line. Simply download the AOL Dialer and use your Netscape email address to get connected. Available only for Windows desktop. Download AOL Dialer. Download time may take 1-15 minutes over dial-up. Call 1-866-541-8233 to order a CD for faster ...