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2. Delivery firm’s AI chatbot swears at customer and criticises ...

   www.aol.com/delivery-firm-ai-chatbot-swears...

   An artificial intelligence chatbot used by delivery firm DPD swore and heavily criticised the company when prompted to by a customer.. The company has since disabled part of its chatbot service ...

3. ConsumerAffairs - Wikipedia

   en.wikipedia.org/wiki/ConsumerAffairs

   ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.

4. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

   www.aol.com/news/delivery-firms-ai-chatbot-goes...

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5. Conversational commerce - Wikipedia

   en.wikipedia.org/wiki/Conversational_commerce

   Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.

6. OpenAI’s ChatGPT Heads to Retail Customer Service via Linc

   www.aol.com/openai-chatgpt-heads-retail-customer...

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7. Customer review - Wikipedia

   en.wikipedia.org/wiki/Customer_review

   A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

8. Contact AOL customer support

   help.aol.com/articles/account-management...

   The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

9. Provide feedback for AOL.com - AOL Help

   help.aol.com/articles/provide-feedback-for-aol-com

   We collect and review all submitted feedback on a regular basis. You can also vote up existing ideas or post new feedback for the team. To search and vote for an existing idea or feedback: 1. Scroll to the bottom of the AOL Homepage. 2. Click feedback. 3. Enter your feedback and related submissions will generate. 4.