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With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
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On April 28, 2021, the Better Business Bureau issued an alert posted for the company, citing a pattern of consumer complaints that the company was unresponsive to their request for assistance regarding cellular service and billing and advising consumers to file complaints with the Federal Trade Commission Bureau of Consumer Protection. [12] [16]
InPhonic maintained an unsatisfactory rating with the Better Business Bureau serving Washington DC and Eastern Pennsylvania. Over the 36 months preceding October 2007 the BBB had processed 126 unresolved consumer complaints regarding selling practices, advertising issues, service issues among other areas of concern.
The Better Business Bureau rated LeapFish "F" (its lowest possible rating) after receiving 20 separate complaints (some of which remain unresolved). [27] The Better Business Bureau recorded eight separate complaints about sales practices.
The Better Business Bureau (BBB) revoked accreditation of My Pillow in 2017, lowering its rating to an F based on a pattern of complaints by consumers. The BBB cited a buy one, get one free offer that became a continuous offer and therefore the normal price of the product, not a sale price or free offer. [21] Lindell said, "Naturally, I am ...