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Product Support Services, more commonly referred to as PSS, is the Microsoft business unit with primary responsibility for responding to end-user and partner requests for assistance with the company's products and services.
PSA software is designed to improve the performance and profitability of professional services firms. A recent end-user survey conducted by SPI Research [4] showed significant improvement in key performance indicators such as: Faster staffing and invoicing workflows; Lower project cancellation rates; Improved on-time, under-budget project ...
Microsoft established a specialized support department for its Business Productivity Online Suite (BPOS), distinct from its standard Professional Support Services. The various types of support requests that customers might make are the justification for this separation.
Microsoft 365 is a family of productivity software, collaboration and cloud-based services, encompassing online services, products formerly marketed under Microsoft Office, and enterprise products and services. This list contains all the programs that are, or have been, in Microsoft Office since it was released for classic Mac OS in 1989, and ...
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Microsoft is a developer of personal computer software. It is best known for its Windows operating system , the Internet Explorer and subsequent Microsoft Edge web browsers, the Microsoft Office family of productivity software plus services, and the Visual Studio IDE.
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