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The service blueprint is a technique originally used for service design, but has also found applications in diagnosing problems with operational efficiency.The technique was first described by G. Lynn Shostack, a bank executive, in the Harvard Business Review in 1984.
A test suite often contains detailed instructions or goals for each collection of test cases and information on the system configuration to be used during testing. A group of test cases may also contain prerequisite states or steps and descriptions of the following tests.
To find test cases that can cover an appropriate, but finite, number of paths, test criteria are needed to guide the selection. This technique was first proposed by Offutt and Abdurazik in the paper that started model-based testing. [3] Multiple techniques for test case generation have been developed and are surveyed by Rushby. [4]
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Linearized PDF files (also called "optimized" or "web optimized" PDF files) are constructed in a manner that enables them to be read in a Web browser plugin without waiting for the entire file to download, since all objects required for the first page to display are optimally organized at the start of the file. [27]
A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.