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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Legal action has been taken against some companies carrying out technical support scams. [56] In December 2014, Microsoft filed a lawsuit against a California-based company operating such scams for "misusing Microsoft's name and trademarks" and "creating security issues for victims by gaining access to their computers and installing malicious ...

  4. Report abuse or spam on AOL

    help.aol.com/articles/report-abuse-or-spam-on-aol

    We want AOL users to enjoy their time on our platform, and we provide various tools and standards to allow you to make the most of your experience. If you encounter abusive or inappropriate conduct by others on AOL, we encourage you to report the offense so we can ensure that action is taken. Unsolicited Bulk Email (Spam)

  5. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  6. Protecting yourself from Microsoft tech support scams - AOL

    www.aol.com/protecting-yourself-microsoft-tech...

    Tech expert Kurt “CyberGuy" Knutsson says scammers exploit fears, falsely claim computer issues to access your personal data.

  7. Microsoft SmartScreen - Wikipedia

    en.wikipedia.org/wiki/Microsoft_SmartScreen

    Every website and download is checked against a local list of popular legitimate websites; if the site is not listed, the entire address is sent to Microsoft for further checks. [2] If it has been labeled as an impostor or harmful, Internet Explorer 8 will show a screen prompting that the site is reported harmful and shouldn't be visited.

  8. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    The best way to protect yourself against email phishing scams is to avoid falling victim to them in the first place. "Simply never take sensitive action based on emails sent to you," Steinberg says.

  9. Feedback loop (email) - Wikipedia

    en.wikipedia.org/wiki/Feedback_loop_(email)

    The report is characterized by a Feedback-Type field whose values may indicate one of abuse, fraud, virus, or other (more types are registered at IANA). Microsoft, who use the name Junk Mail Reporting (JMR), also use their own format. [10] Google's Gmail is beta testing a non-traditional FBL with select ESPs. [11]