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Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the specific needs of CERT teams. [4] At this point, RTIR is, at once, a tool specific to incident management, a general purpose tool teams can use for other tasks, and also a tool that can—and very often is—a fully customized system built on layers of ...
OTRS may be used on many UNIX or UNIX-like platforms (e.g. Linux, macOS, FreeBSD, etc.) as well as on Microsoft Windows. The scalability of OTRS systems may be increased by using mod perl for the Apache Webserver or by separating the database and web server systems, allowing a large number of simultaneously working agents and high volumes of ...
MDT can help build an automated installation source for deploying Windows operating systems from Windows 7, Windows 10 and Windows Server 2008 onwards, from either a single machine or a central server distribution tool, such as Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM). [5]
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Windows Assessment and Deployment Kit (Windows ADK), formerly Windows Automated Installation Kit (Windows AIK or WAIK), is a collection of tools and technologies produced by Microsoft designed to help deploy Microsoft Windows operating system images to target computers or to a virtual hard disk image in VHD format.
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Windows Deployment Services (WDS) is a deprecated component of the Windows Server operating system that enables centralized, network-based deployment of operating systems to bare-metal computers. It is the successor to Remote Installation Services (RIS). [ 2 ]
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