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During this period, 41.5% of complaints were related to wireless service, 29.2% in regards to internet services and 10.6% for television services. [7] Most recently in 2021, the CCTS accepted approximately 17,000 complaints from Canadians in regards to their Internet, phone, and TV services.
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AOL Canada only. Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless ...
The Office of Consumer Affairs (OCA; French: Bureau de la consommation) is a Government of Canada agency under Innovation, Science and Economic Development Canada, which is responsible for consumer protection and promotion. The OCA is mandated "to these responsibilities by building trust in the marketplace so that consumers can both protect ...
The Financial Consumer Agency of Canada opened its doors in 2001 under the Financial Consumer Agency of Canada Act. In its first year, FCAC established a website and a call centre for consumers to make complaints and ask questions about their rights and responsibilities regarding financial products and services.
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The Consumers Council of Canada was a member of the Canadian Consumer Initiative. [4] The initiative, initiated by the Office of Consumer Affairs of Industry Canada, has involved the development common policy positions and sharing of resources by organizations serving consumers in Canada.
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