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2. Protecting your AOL Account

   help.aol.com/articles/protecting-your-aol-account

   Run a Virus Scan. Use well-known virus protection software to check your computer for viruses that may have downloaded during or after unauthorized usage. If you need help scanning your computer, go here: Install McAfee Internet Security Suite - Special edition from AOL. Check if emails were sent without your consent

3. About error message 'We have found a virus on your attachment ...

   help.aol.com/articles/message-we-have-found-a...

   Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a virus scan on your computer. You’ll need to use another email service to send your file to the intended recipient.

4. Fix Issues Downloading McAfee - AOL Help

   help.aol.com/articles/having-trouble-downloading...

   8. When the download is complete, click Run. 9. Select Complete (Recommended), and then click Next. 10. The software will now gather download information. This may take some time depending on the speed of your internet connection. 11. Please wait until McAfee scans your computer. 12. Once the scan is complete, it will continue with the ...

5. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   The image sent may have been sent as an attachment rather than an embedded image. If the image is sent as an attachment, you'll need to download it before you can view the image. Reset your web settings. Sometimes installing multiple browsers can result in your web settings getting changed.

6. Using McAfee: Features - AOL Help

   help.aol.com/articles/Using-McAfee-Features

   4. Under the Virus protection is enabled section, click the Advanced button. 5. On the Virus Protection screen, click Real-Time Scanning. 6. Select or clear the following check boxes: Scan for unknown viruses using heuristics: Files are matched to signatures of known viruses in order to detect signs of unidentified viruses. This option provides ...

7. Download attachments in AOL Mail

   help.aol.com/articles/download-attachments-in...

   Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox. Download all attachments

8. Fix issues with AOL Mail image challenges - AOL Help

   help.aol.com/articles/what-should-i-do-if-i-get...

   Check out the Security Center for info about recommended antivirus software and reset your password to make sure it's secure. What do I do if I can't see the image? If you can't see the image, make sure your browser preferences are set to display images and try again.

9. VirusTotal - Wikipedia

   en.wikipedia.org/wiki/VirusTotal

   Anti-virus software vendors can receive copies of files that were flagged by other scans but passed by their own engine, to help improve their software and, by extension, VirusTotal's own capability. Users can also scan suspect URLs and search through the VirusTotal dataset. VirusTotal uses the Cuckoo sandbox for dynamic analysis of malware. [8]