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999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators, and are always free. [2] Approximately 35 million 999/112 calls are made in the UK each year, with 74% from mobiles and 26% from landlines in 2022. [3]
Non-emergency medical on-call duty: 116 117. Debit and credit card locking call 116 116. Military police: 0800 190 9999. Federal (incl. railway) police: 0800 6 888 000. Gibraltar: 199 or 112 or 999: 190 or 112 or 999 Greece: 100: 166: 199
On some networks, a GSM phone without a SIM card may be used to make emergency calls, and most GSM phones accept a larger list of emergency numbers without SIM card, such as 112, 911, 118, 119, 000, 110, 08, and 999. [27] However, some GSM networks will not accept emergency calls from phones without a SIM card.
Ambulance trusts across the country are under intense pressure.
Calls from the public to 999/112 are processed using the advanced medical priority dispatch system. Call takers ask the caller a series of structured questions and assign a determinant code to the call based on that information. This information is then passed on to the paramedics to determine a blue light or non-blue light response to the call.
A new pilot project that sees mental health nurses speaking on 999 calls has seen a 40% reduction in the number of people in mental health crisis being admitted to emergency departments (EDs).
Emergency crews are often already being notified by the relevant services' dispatchers while the call taker is still obtaining further information or giving advice, such as guiding the caller through cardiopulmonary resuscitation (CPR), obtaining details of a possible offender, or receiving further details about the exact location or situation ...
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