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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Tier I (or Level 1, abbreviated as T1 or L1) is the first technical support level. The first job of a Tier I specialist is to gather the customer's information and to determine the customer's issue by analyzing the symptoms and figuring out the underlying problem. [ 6 ]

  3. Data center management - Wikipedia

    en.wikipedia.org/wiki/Data_center_management

    Technical support (often shortened to tech support) refers to services. Within a corporation, these are also known as help desks [38] often arrange their technical support structure as a three-tier (plus two) system: [39] Tier 1: Basic help desk – initial point of contact, including software opening a trouble ticket.

  4. Tier 1 network - Wikipedia

    en.wikipedia.org/wiki/Tier_1_network

    A Tier 1 network is an Internet Protocol (IP) network that can reach every other network on the Internet solely via settlement-free interconnection (also known as settlement-free peering). [1] [2] Tier 1 networks can exchange traffic with other Tier 1 networks without paying any fees for the exchange of traffic in either direction. [3]

  5. Data centre tiers - Wikipedia

    en.wikipedia.org/wiki/Data_centre_tiers

    Tier III: full N+1 redundancy of all systems, including power supply and cooling distribution paths Tier IV : as Tier III, but with 2N+1 redundancy of all systems A Tier III system is intended to operate at Tier II resiliency even when under maintenance, and a Tier IV system is intended to operate at Tier III resiliency even when under maintenance.

  6. Assist by AOL - AOL Help

    help.aol.com/products/assist-by-aol

    Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.

  7. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  8. Special Activities Center - Wikipedia

    en.wikipedia.org/wiki/Special_Activities_Center

    This involves financial support for favored candidates, media guidance, technical support for public relations, get-out-the-vote or political organizing efforts, legal expertise, advertising campaigns, assistance with poll-watching, and other means of direct action. Policy decisions are influenced by agents, such as subverted officials of the ...

  9. What are Tier 1 drugs? Getting to know Medicare Part D - AOL

    www.aol.com/know-medicare-generic-tier...

    Tier 1: These are mostly generic medications that typically have the lowest copayment. Tier 2: These are mostly preferred brand-name drugs that have a slightly higher copayment.