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In June 2018 regulators made Thames Water pay £65 million to customers, among other reasons because they failed to repair leaks. [83] In June 2023, Freedom of Information requests revealed that Thames Water leak levels were at their highest for five years. It was estimated to be losing 630 million litres (140 million imperial gallons) a day. [84]
Individual water companies offer a range of options to customers who are struggling to pay their bill, including debt support programmes, financial hardship funds or payment breaks. Ofwat ...
Thames Water saw a 40% increase in pollution incidents in the first half as its debts continued to spiral. The company reported 359 so-called category one to three pollution incidents in the six ...
When Thames Water was privatised in 1989 it had no debt. However, over the years it borrowed heavily. Thames now needs to raise about £4bn in new equity too, which would not need to be paid back.
Water supply and sanitation in the United Kingdom is provided by a number of water and sewerage companies. Twelve companies and organisations provide drainage and sewerage services, each over a wide area, to the whole United Kingdom; and supply water to most customers in their areas of operation.
The London sewer system is part of the water infrastructure serving London, England. The modern system was developed during the late 19th century, and as London has grown the system has been expanded. It is currently owned and operated by Thames Water and serves almost all of Greater London.
In 1989 the Thames Water Authority was partly privatised, under the provisions of the Water Act 1989 [3] with the water and sewage responsibilities transferring to the newly established publicly quoted company of Thames Water, and the regulatory, land drainage and navigation responsibilities transferring to the newly created National Rivers Authority which later became the Environment Agency.
Investors in Thames Water have agreed to put an extra £750 million ($962 million) of equity funding into the troubled utility to hold off a temporary takeover by the government. The amount is ...