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In June 2018 regulators made Thames Water pay £65 million to customers, among other reasons because they failed to repair leaks. [83] In June 2023, Freedom of Information requests revealed that Thames Water leak levels were at their highest for five years. It was estimated to be losing 630 million litres (140 million imperial gallons) a day. [84]
When Thames Water was privatised in 1989 it had no debt. However, over the years it borrowed heavily. Thames now needs to raise about £4bn in new equity too, which would not need to be paid back.
Individual water companies offer a range of options to customers who are struggling to pay their bill, including debt support programmes, financial hardship funds or payment breaks. Ofwat ...
What could this mean for Thames Water and customers? Bill rises for all companies until 2030 have already been announced by the regulator Ofwat, with Thames Water bills rising from an average £ ...
Water supply and sanitation in the United Kingdom is provided by a number of water and sewerage companies. Twelve companies and organisations provide drainage and sewerage services, each over a wide area, to the whole United Kingdom; and supply water to most customers in their areas of operation.
The London sewer system is part of the water infrastructure serving London, England. The modern system was developed during the late 19th century, and as London has grown the system has been expanded. It is currently owned and operated by Thames Water and serves almost all of Greater London.
The water regulator has confirmed that average water bills will rise by 36% between 2025 and 2030.
In 2009, Coppermills was connected to the Thames Water Ring Main via the Northern Extension Tunnel, enabling the facility to be a major supplier of water to the whole London area. [2] It is capable of supplying a maximum of 680 million litres (150,000,000 imp gal; 180,000,000 US gal) of water per day. [3]