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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure everything was reset. Just wait about five minutes before turning it back on to make sure everything was reset.

  3. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Restart Internet Explorer and sign in to AOL Mail again. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.

  5. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    AOL Mail welcomes Verizon customers to our safe and delightful email experience!

  6. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.

  7. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    While you should keep the firewall active most of the time, temporality turning it off can be helpful when trying to determine what is causing issues with your computer. While you will need to check out the software's website for instructions for most firewall providers, if you're using McAfee Internet Security Suite from AOL, you can find out ...

  8. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. After entering your username on the sign-in page, click Not you? Enter your username and password. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one:

  9. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    AOL offers a variety of options to help keep you and your computer safe and secure as well as cure common computer problems that may slow it down. Learn more about them here. Should you still wish to cancel your premium subscription, follow these steps: Sign into MyAccount.