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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Edge • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  4. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  5. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    • Allow yahoo.com in any ad blockers. • Adjust the security setting of the browser to the default level. • Unblock yahoo.com in any antivirus software, which may have built-in ad blocker. • Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual.

  6. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.

  7. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    AOL Mail welcomes Verizon customers to our safe and delightful email experience!

  8. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar.

  9. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...