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  2. Patch management - Wikipedia

    en.wikipedia.org/wiki/Patch_management

    Patch management is concerned with the identification, acquisition, distribution, and installation of patches to systems. Proper patch management can be a net productivity boost for the organization. Patches can be used to defend against and eliminate potential vulnerabilities of a system, so that no threats may exploit them. Problems that can ...

  3. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements.

  4. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    Internal e-mail is subject to multiple security risks, requiring corresponding security plan and policies. In this example the ITIL security Management approach is used to implement e-mail policies. The Security management team is formed and process guidelines are formulated and communicated to all employees and providers.

  5. ISO/IEC 20000 - Wikipedia

    en.wikipedia.org/wiki/ISO/IEC_20000

    ISO/IEC 20000, like its BS 15000 predecessor, was originally developed to reflect best practice guidance contained within the ITIL framework, [citation needed] although it equally supports other IT service management frameworks and approaches including Microsoft Operations Framework and components of ISACA's COBIT framework. The differentiation ...

  6. Security level management - Wikipedia

    en.wikipedia.org/wiki/Security_level_management

    Besides defining the specifications for engineering, introducing, operating, monitoring, maintaining and improving a documented information security management system, ISO/IEC 27001 also defines the specifications for implementing suitable security mechanisms. ITIL, a collection of best practices for IT control processes, goes far beyond IT ...

  7. Definitive media library - Wikipedia

    en.wikipedia.org/wiki/Definitive_Media_Library

    In the context of the ITIL [1] best practice framework, the term definitive media library supersedes the term definitive software library referred to prior to version ITIL v3. In conjunction with the configuration management database (CMDB), it effectively provides the DNA of the data center i.e. all application and build software media ...

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