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999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators, and are always free. [2] Approximately 35 million 999/112 calls are made in the UK each year, with 74% from mobiles and 26% from landlines in 2022. [3]
The use of lights and sirens is up to the individual police officer driving to the call. The nature of the call is an aggravating factor when deciding when to use them. Calls are graded by either the control room direct (in the case of emergency calls) or by some sort of first contact centre (nonemergency calls).
Measures had previously been put in place after it was found that in the year ending June 2023, the force had answered only 59.2% of 999 calls within 10 seconds, far lower than the 90% target.
Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call. An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher. The nature of the emergency (police, fire, medical, coast guard) is then determined. If the call has been ...
Cleveland Police takes nearly 122,000 emergency calls in the past year, a rise of more than 8,500. ... 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Mail. Sign in ...
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Police – 999; Ambulance – 997; ... Debit and credit card locking call 116 116. Military police: 0800 190 9999. Federal (incl. railway) police: 0800 6 888 000.
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