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2. Genius Bar - Wikipedia

   en.wikipedia.org/wiki/Genius_Bar

   The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

3. Can’t replace your iPhone battery? This is what’s being done ...

   www.aol.com/news/t-replace-iphone-battery-being...

   Americans purchase about 160 million new smartphones yearly, but their manufacturers have implemented barriers that prevent consumers from doing their own repairs or using independent repair shops.

4. Apple Store - Wikipedia

   en.wikipedia.org/wiki/Apple_Store

   The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell, service and repair various Apple products, including Mac desktop and MacBook laptop personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital media players, software, and both Apple-branded and selected third-party accessories.

5. Apple says changing iPhone batteries will become easier, as ...

   www.aol.com/news/apple-says-changing-iphone...

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6. Louis Rossmann - Wikipedia

   en.wikipedia.org/wiki/Louis_Rossmann

   Louis Anthony Rossmann (born November 19, 1988) [3] [4] is an American independent electronics technician, YouTuber, and right to repair activist. He is the owner and operator of Rossmann Repair Group in Austin, Texas (formerly New York City), a computer repair shop established in 2007 which specializes in logic board-level repair of MacBooks.

7. Batterygate - Wikipedia

   en.wikipedia.org/wiki/Batterygate

   The controversy first emerged in late-2016, when it was reported that since a recent iOS update, some iPhone handsets had begun to experience unexpected shutdowns when their battery capacity reached 30%, caused by drops in the battery's terminal voltage below a threshold of around three volts required for operation of the device. [4]