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  2. Armand V. Feigenbaum - Wikipedia

    en.wikipedia.org/wiki/Armand_V._Feigenbaum

    Armand Vallin Feigenbaum (April 6, 1920 [1] – November 13, 2014) was an American quality control expert and businessman. [2] He devised the concept of Total Quality Control (TQM), now known as "total quality management". [3]

  3. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    The exact origin of the term "total quality management" is uncertain. [2] It is almost certainly inspired by Armand V. Feigenbaum's multi-edition book Total Quality Control (OCLC 299383303) and Kaoru Ishikawa's What Is Total Quality Control? The Japanese Way (OCLC 11467749).

  4. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ [1]) is a means to quantify the total cost of quality-related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article. [2]

  5. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    While Feigenbaum's term "quality costs" is technically accurate, it's easy for the uninitiated to jump to the conclusion that better quality products cost more to produce. Harrington adopted the name "poor quality costs" to emphasize the belief that investment in detection and prevention of product failures is more than offset by the savings in ...

  6. CSC Launches First of Its Kind Total Quality Management ... - AOL

    www.aol.com/news/2012-09-20-csc-launches-first...

    CSC Launches First of Its Kind Total Quality Management Solution for Laboratories. ... and the general inability to support change control for laboratory and business processes." He continues ...

  7. Where to shop today's best sales: Post-Christmas deals ... - AOL

    www.aol.com/lifestyle/where-to-shop-todays-best...

    In his roundup of the best earbuds on the market, he named this pair the best budget option, praising their sound quality and noise-canceling ability. And this wallet-friendly option just got even ...

  8. Retiree Mental Health Crisis: The Best & Worst States for ...

    www.aol.com/retiree-mental-health-crisis-best...

    Here’s a look at the best and worst states in each of our four data categories: mental health provider ratio, percentage of seniors who report 14 or more poor mental health days each month, and ...

  9. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Total quality control (TQC) 1956 Popularized by Armand V. Feigenbaum in a Harvard Business Review article [ 9 ] and book of the same name; [ 10 ] stresses involvement of departments in addition to production (e.g., accounting, design, finance, human resources, marketing, purchasing, sales)