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Association of Public-Safety Communications Officials (APCO) International was founded in 1935.. APCO serves government functions that provide public safety communications services in areas of law enforcement, forestry, conservation, fire, highway maintenance, emergency rescue and medical services, emergency management, and other activities supported or endorsed by federal, state, local and ...
As public safety dispatchers are the first contact made between the public and emergency services, public safety dispatchers need to be able to extract a vast array of information out of the caller. Such specialized training for 911 dispatchers can include: suicide intervention, hostage negotiation, bomb threats, tactical dispatching (for SWAT ...
9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
The term "first responder" refers to those individuals who in the early stages of an incident are responsible for the protection and preservation of life, property, evidence, and the environment, including emergency response providers as defined in section 2 of the Homeland Security Act of 2002 (6 U.S.C. § 101), as well as emergency management ...
A police radio dispatcher's desk from the Netherlands. Emergency service response codes are predefined systems used by emergency services to describe the priority and response assigned to calls for service. Response codes vary from country to country, jurisdiction to jurisdiction, and even agency to agency, with different methods used to ...
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An incoming 911 call is routed to a Public Safety Answering Point (PSAP), which is a call center operated by the local government. At the PSAP, the call is answered by a specially trained official known as a 9-1-1 dispatcher.
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