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Amazon Alexa, or, Alexa, [2] is a virtual assistant technology largely based on a Polish speech synthesizer named Ivona, bought by Amazon in 2013. [ 3 ] [ 4 ] It was first used in the Amazon Echo smart speaker and the Amazon Echo Dot , Echo Studio and Amazon Tap speakers developed by Amazon Lab126 .
Amazon Lex is a service for building conversational interfaces into any application using voice and text. [1] It powers the Amazon Alexa virtual assistant.In April 2017, the platform was released to the developer community, and suggested that it could be used for conversational interfaces (chatbots or otherwise) including Web, mobile apps, robots, toys, drones, and more.
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Amazon Live is an American video e-commerce live-streaming service created by Amazon Inc. to compete with live-streaming services. The service allows users to stream live videos promoting or sponsoring products. [ 106 ]
Conversational commerce is e-commerce via various means of messaging, including via voice assistants [33] but also live chat on e-commerce Web sites, live chat on messaging applications such as WeChat, Facebook Messenger and WhatsApp [34] and chatbots on messaging applications or Web sites.
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