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The semantic differential is today one of the most widely used scales used in the measurement of attitudes. One of the reasons is the versatility of the items. The bipolar adjective pairs can be used for a wide variety of subjects, and as such the scale is called by some "the ever ready battery" of the attitude researcher. [ 14 ]
Scaled questions – Responses are graded on a continuum (e.g.: rate the appearance of the product on a scale from 1 to 10, with 10 being the most preferred appearance). Examples of types of scales include the Likert scale, semantic differential scale, and rank-order scale. (See scale for further information)
The same basic format is used for multiple questions. Semantic differential scale – Respondents are asked to rate on a 7-point scale an item on various attributes. Each attribute requires a scale with bipolar terminal labels. Stapel scale – This is a unipolar ten-point rating scale. It ranges from +5 to −5 and has no neutral zero point.
Previously, one of the most commonly used scale to evaluate emotional response was the Semantic Differential. However, according to Lang, this method is costly in both time and effort used by researchers and participants to complete the experiment, and requires statistical expertise, such as factor analysis, for resolution, which may not be accessible for all researchers.
A study by Wirtz & Lee (2003), [21] found that a six-item 7-point semantic differential scale (for example, Oliver and Swan 1983), which is a six-item 7-point bipolar scale, consistently performed best across both hedonic and utilitarian services. It loaded most highly on satisfaction, had the highest item reliability, and had by far the lowest ...
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Another unique characteristic of the STEM is that it does not employ a standard Likert Scale that uses the same words to describe the points of the scale. Instead, several points of the scale are labeled with more precise emotion words related to the emotion in question, e.g. the scale for joy uses "amiable" as midpoint, "cheerful" to mark 8/10 ...
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