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Deliveries are made at least once every day except Sundays and bank holidays at uniform charges for all UK destinations. Royal Mail generally aims to make first class deliveries the next business day throughout the nation. [4] For most of its history, the Royal Mail was a public service, operating as a government department or public corporation.
However, a Sunday Times undercover investigation [14] [15] concluded that the tracked parcels were being prioritised by Royal Mail in breach of company policy. This investigation also lines up with claims made by postal workers to the BBC [ 16 ] and hundreds of complaints made to the BEIS committee Chair, Darren Jones.
Starting in May 2022, postal workers in the United Kingdom undertook a series of strikes and industrial disputes. They principally involved members of Unite and the Communication Workers Union (CWU) at both Royal Mail and the Post Office. The Royal Mail strikes ended in July 2023 after workers agreed to a three-year pay deal with Royal Mail. [1]
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Royal Mail said on Monday that it wants to avoid a build-up of items to be sent overseas sitting in its sorting offices. It said in a statement: “To support faster recovery when our service is ...
🚨 We have fined Royal Mail £5.6m for failing to meet its 2022/23 delivery targets by a significant and unexplained margin. Delays caused considerable harm to customers, and we found ...
After the opening up of the industry, competitors such as Whistl and UK Mail found their place offering business postal solutions. These companies, despite being competitors to Royal Mail, hand over sorted mail to the Royal Mail for "last mile delivery" due to the sheer dominance the latter hold in a process called 'Down Stream Access'. [3]
Heathrow Worldwide Distribution Centre (HWDC) is a sorting office for inbound and outbound international mail operated by Royal Mail. Located close to Heathrow Airport , the HWDC is situated in the town of Langley , Berkshire , near Slough , and began operations in 2003.