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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

3. Email incorrectly delivered to the Trash folder - AOL Help

   help.aol.com/articles/email-incorrectly...

   Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.

4. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

5. AOL Desktop Gold - AOL Help

   help.aol.com/products/new-aol-desktop

   AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.

6. Fix problems sending AOL Mail

   help.aol.com/articles/aol-mail-troubleshooting

   If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer:. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.

7. Download attachments in AOL Mail

   help.aol.com/articles/download-attachments-in...

   Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox.

8. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   1. Open the File Explorer icon on your desktop taskbar. 2. Click the Downloads folder. 3. Double click the Install_AOL_Desktop icon. 4. Click Run. 5. Click Install Now. 6. Restart your computer to finish the installation.

9. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.