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Ready to Apply for NC Medicaid? Apply online, in person, by mail, or more. Here's how to do it and what you will need. NC Medicaid expanded to more people in December 2023. More information about who is newly eligible and what’s covered.
You can access your State Health Plan ID card now and get a copy online through BlueConnect or the BlueConnect mobile app. Here’s how!
Contact your state Medicaid agency. They can help you get replacement cards and answer your questions about what services are covered, providers to use, and how to renew your eligibility.
How can I get a new Medicaid card? Call the Primary Health Plan that is on your Medicaid card. If you are not enrolled with a plan, call Social Services at 910-798-3500 option 4.
Enhanced ePASS account features are now available for Food & Nutrition Services (FNS) and Medicaid. With an enhanced account, you can access online features such as enrolling in electronic notices, receiving secure messages, and completing online renewals.
NCTracks also offers a Secure Recipient Portal where you can check your eligibility status with Medicaid, Health Choice, Public Health, and the Office of Rural Health and Community Care. How can I access Behavioral Health Services?
Follow these steps when an NC Medicaid or NC Health Choice member presents at your office: Verify eligibility, health plan and primary care provider enrollment using the NCTracks Recipient Eligibility Verification/Response or calling the NCTracks Call Center for more information: 800-688-6696