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Worse, many believe anonymous negative reviews often come from competitors or other "bullies" making up or exaggerating tales to damage a business’s reputation. In a Wall Street Journal earlier this year profiling a business that was suing seven Yelp reviewers for defamation, Yelp admitted it receives about six subpoenas monthly, some of ...
In the realm of grocery supermarkets, there's a hot new trending item that is not at all edible: Trader Joe's mini tote bags. How can retailers make the most of unexpected product trends like Trader Joe's mini tote bags to boost sales and build brand loyalty, while also managing potential inventory challenges and customer dissatisfaction?
With the 2021 holiday season approaching, Walmart has announced the end of its layaway option. The program is being replaced with a buy now, pay later financing service. What do you see as the major benefits of buy now, pay later programs for retail operations?
The retail and technology giant has found itself in the headlines — not an unusual occurrence, but for a company that is a serial good news press release machine, all the unflattering coverage and negative social media pushback has got to be unsettling to management.
A rating system signaled if a brand is “Good” (gets them and holds a meaningful place in their life), “Bad” (not for them, but can see why others might like them) or “Ugly” (doesn’t care if this brand disappears tomorrow). Specialty retail represented a few of the top, but most of the ugliest brands of 2018.
“Don’t play favorites” is commonly espoused wisdom, but a university study finds some positives in certain circumstances in the practice. Does favoritism pack some value in certain cases or is it generally a major disrupter to an organization’s performance?
The bad day. It inevitably happens every now and again in every store. You know, the kind of day that seems destined to fall far short of goal. I hope you don’t have too many of these days, but when you do, here’s how you, as a leader, can turn them around. Change the narrative. A day only becomes a bad day when the staff labels it as such.
The Financial Times reports that Cerberus Capital Management, the private equity group that controls Albertsons, has begun preliminary discussions with bankers about making a bid for Whole Foods. Would Albertsons' approach to running its acquisitions work well for Whole Foods?
Lejuez notes that it’s “tough to draw many generalizations about whether being from outside of retail is good (fresh ideas) or bad (don’t appreciate retail basics),” but some advice was offered to the new crop of outsider CEOs based on past missteps.
According to reviews from current and former employers over the last year, H-E-B stands out for its above-average pay, flexible schedules, benefits, friendly co-workers and managers, and community support. Wrote an anonymous employee in a review on July 9, “Great culture. Supportive of work life balance.