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Citizens Advice [n 1] (previously Citizens Advice Bureau [9] [n 2] and also known as Cyngor ar Bopeth [n 3] in Welsh [10]) is a British independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom. [11] [12]
Citizens Advice Edinburgh (CAE), is a registered charity (number SC038195), based in Edinburgh, Scotland.Founded in 1939, Citizens Advice Edinburgh is a member of the Scottish Association of Citizens Advice Bureaux, and provides free, confidential, independent and impartial advice to Edinburgh residents.
AdviceUK is a membership body for organisations and services that provide free and independent advice across England, Scotland and Wales and a charity registered with the Charity Commission. [1] Typically its members are charities and community groups that work in a particular geographical location or with a clearly defined client group.
CAS launched a national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre. [ 1 ] In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship. [ 2 ]
It is an umbrella organisation that represents advice organisations throughout the world. It works at a European level with the European Citizen Action Service . [ 1 ] Citizens Advice International aims to promote free advice services [ 2 ] and provide support to Citizens Advice organisations throughout the world. [ 3 ]
Citizens and businesses have the ability to reserve a priority number for service with physical presence in KEPs in the country. This is the KEP-ePass, which is available through platform Rabtevou KEP (rantevou.kep.gov.gr) and aims to provide faster, simpler and better service from Citizen Service Centres.
There are citizens advice bureaus in a number of places in Australia. In the state of Victoria they are now generally referred to as "community information and support services" rather than "Citizens Advice". Their umbrella and peak body is Community Information & Support Victoria (CISVic). [2] Local centres are located at:
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