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  2. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    These include: detailed flow-charts, work flow diagrams and value stream maps. Each map is helpful depending on the process questions and theories being considered. In these situations process map implies the use of process flow and the current understanding of the causal structure.

  3. NHS Counter Fraud and Security Management Service Division

    en.wikipedia.org/wiki/NHS_Counter_Fraud_and...

    The Counter Fraud and Security Management Division protects the staff, assets and resources of the National Health Service in England and Wales.Since 1 April 2006 it has been a division of the NHS Business Services Authority, a special health authority of the Department of Health of the United Kingdom.

  4. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  5. NHS Counter Fraud Authority - Wikipedia

    en.wikipedia.org/wiki/NHS_Counter_Fraud_Authority

    The mission of the organisation is to lead the fight against fraud affecting the NHS and wider health service, and protect vital resources intended for patient care. It is intended to be the single expert, intelligence-led organisation providing centralised intelligence, investigation and solutions capacity for tackling fraud in the NHS in ...

  6. NHS ‘marking own homework’ over complaints - AOL

    www.aol.com/nhs-marking-own-homework-over...

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  7. Task (project management) - Wikipedia

    en.wikipedia.org/wiki/Task_(project_management)

    In project management, a task is an activity that needs to be accomplished within a defined period of time or by a deadline to work towards work-related goals. It is a small, essential piece of a job that serves as a means to differentiate various components of a project. A task can be broken down into assignments, which should also have a ...

  8. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  9. NHS Business Services Authority - Wikipedia

    en.wikipedia.org/wiki/NHS_Business_Services...

    It was created on 1 October 2005 following a review by the Department of Health of its "arm's length bodies". It began operating on 1 April 2006, bringing together five previously separate NHS business support organisations. [2] The body provides services to NHS organisations, NHS contractors and patients which include: NHS Help With Health Costs