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IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with a strong input into the technology phase of the business/organization. A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies.
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Technology strategy - the logic or role of technology in an organization. Technology forecasting - the identification of possible relevant technologies for the organization, such as technology scouting. Technology roadmap - mapping technologies to business and market needs. Technology project portfolio (a set of projects under development) and ...
Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data and information processing, and storage. [1] Information technology is an application of computer science and computer engineering.
Change management (ITSM) Change management auditing; Cherwell Software; Cmdbuild; Communications & Information Services Corps; Computer-aided facility management; Computer-aided manufacturing; Computer-aided process planning; Computer-integrated manufacturing; Computerized maintenance management system; Configuration management database ...
An information system (IS) is a formal, sociotechnical, organizational system designed to collect, process, store, and distribute information. [1] From a sociotechnical perspective, information systems comprise four components: task, people, structure (or roles), and technology. [2]
Information technology governance is a subset discipline of corporate governance, focused on information technology (IT) and its performance and risk management.The interest in IT governance is due to the ongoing need within organizations to focus value creation efforts on an organization's strategic objectives and to better manage the performance of those responsible for creating this value ...
IT portfolio management is the application of systematic management to the investments, projects and activities of enterprise Information Technology (IT) departments. Examples of IT portfolios would be planned initiatives, projects, and ongoing IT services (such as application support).