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2. National Do Not Call Registry - Wikipedia

   en.wikipedia.org/wiki/National_Do_Not_Call_Registry

   In order to create an actionable complaint pursuant to FCC rules, an individual with a home phone or a personal cell phone is required to specify details of the infraction to the FCC. Typically this includes facts such as when the call occurred, the phone number called, the calling organization, the goods or services being marketed, and whether ...

3. Line information database - Wikipedia

   en.wikipedia.org/wiki/Line_Information_DataBase

   In the US, caller ID name information is not transmitted from the originating office to the destination office. It is the terminating carrier that is responsible for providing the caller ID information to its customers. The carrier performs a database lookup using the caller's telephone number to obtain the name information for the caller ID ...

4. BBB Reveals America's Most Complained-About Businesses - AOL

   www.aol.com/news/2012-03-02-bbb-reveals-americas...

   Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

5. Robocall - Wikipedia

   en.wikipedia.org/wiki/Robocall

   Based on a database developed from customer feedback, it filters suspected telemarketing calls to a system which challenges callers to record their name after pressing a button. If a name is recorded, the customer's phone rings with the Caller ID of Telemarketing Guard. If they answer the phone, they are played the recording, at which point ...

6. Calling Name Presentation - Wikipedia

   en.wikipedia.org/wiki/Calling_Name_Presentation

   In the US, the caller's name, or CNAM information, is not sent during a call. Rather, the terminating carrier is responsible for providing the Caller ID information to its customer. The terminating carrier performs a database lookup using the caller's phone number to obtain the name information to display with Caller ID.

7. Identify legitimate AOL websites, requests, and communications

   help.aol.com/articles/identify-legitimate-aol...

   Best practices • Don't enable the "use less secure apps" feature. • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money.

8. Telemarketing fraud - Wikipedia

   en.wikipedia.org/wiki/Telemarketing_fraud

   Caller I.D. spoofing - Allows the caller to present any number they want to put up on the screen including existing numbers while keeping the real number they call from private. Caller I.D. spoofing is a low cost option to help ensure anonymity. [14] The same devices can also change voices to sound like a male or female. [19]

9. Better Business Bureau (BBB) complaints and accreditation ...

   www.aol.com/lifestyle/better-business-bureau-bbb...

   With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...