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  2. User interface design - Wikipedia

    en.wikipedia.org/wiki/User_interface_design

    User interface (UI) design or user interface engineering is the design of user interfaces for machines and software, such as computers, home appliances, mobile devices, and other electronic devices, with the focus on maximizing usability and the user experience. In computer or software design, user interface (UI) design primarily focuses on ...

  3. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User interface (UI) design is the process of making interfaces in software or computerized devices with a focus on looks or style. Designers aim to create designs users will find easy to use and pleasurable. UI design typically refers to graphical user interfaces but also includes others, such as voice-controlled ones. [37]

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    In the classical marketing model, marketing is deemed to be a funnel: at the beginning of the process (in the "awareness" stage) there are many branches competing for the attention of the customer, and this number is reduced through the different purchasing stages. Marketing is an action of "pushing" the brand through a few touchpoints (for ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13] Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [ 11 ...

  6. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    The main difference between traditional and customer engagement marketing is marked by these shifts: From 'reach or awareness focused' marketing communications and their metrics (GRP or pageview) towards more targeted and customised interactions that prompt the consumer to engage with and act on the content from the outset.

  7. Multitier architecture - Wikipedia

    en.wikipedia.org/wiki/Multitier_architecture

    Overview of a three-tier application. Three-tier architecture is a client-server software architecture pattern in which the user interface (presentation), functional process logic ("business rules"), computer data storage and data access are developed and maintained as independent modules, most often on separate platforms. [14]

  8. Oracle Advertising and Customer Experience (CX) - Wikipedia

    en.wikipedia.org/wiki/Oracle_Advertising_and...

    The Sales' user interface supports smart lists, infolets, and an advanced search. [30] Sales' tools support customer data management, sales cataloging, sales force automation, sales prediction, sales forecasting, analytics, and communication between sales teams and customers. [4] Other products include: Subscription management; Sales automation ...

  9. User interface specification - Wikipedia

    en.wikipedia.org/wiki/User_interface_specification

    The purpose of the UI design draft is to show the design proposed, and to explain how the user interface enables the user to complete the main use cases, without going into details. It should be as visual as possible and all the material created must be in such a format that it can be used in the final UI specification.

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