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One important domain to understand aggression is in the workplace. Workplace aggression is considered a specific type of counterproductive work behavior (CWB) and is defined as "any act of aggression, physical assault, threatening or coercive behavior that causes physical or emotional harm in a work setting." [16]
Workplace harassment is belittling or threatening behavior directed at an individual worker or a group of workers. [1]Workplace harassment has gained interest among practitioners and researchers as it is becoming one of the most sensitive areas of effective workplace management.
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Organizational citizenship behavior has been studied since the late 1970s. Over the past three decades, interest in these behaviors has increased substantially. Organizational behavior has been linked to overall organizational effectiveness, thus these types of employee behaviors have important consequences in the workplace.
Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. [ 1 ] This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens.
The majority of people do not know what counterproductive work behavior is. [2] Counterproductive work behavior is the act that employees have against the organizations that do harm or violate the work production. Some examples of Counterproductive work behavior would include passive actions such as not working to meet date line or faking ...
Workplace deviance is also closely related to abusive supervision. Abusive supervision is defined as the "subordinates' perceptions of the extent to which their supervisors engage in the sustained display of hostile verbal and nonverbal behaviors". [3]
Quick to blame others for mistakes or for incomplete work even though they are guilty; Encourage co-workers to torment, alienate, harass, and/or humiliate other peers; Take credit for others' accomplishments; Steal and/or sabotages other persons' work; Refuse to take responsibility for misjudgements and/or errors