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Have one of our advisors look for ways to you can save energy at home. Lower energy costs by shifting central AC use away from peak times. Earn summer bill credits for being flexible with your energy use. Get a lower rate when you use less energy at certain times during summer.
Contact Us. Our General Information, Business and Landlord Specialists are here to help. Emergency - 24/7, Call 9-1-1 and (800) 477-5050. General - M-F (7 a.m. - 6 p.m.), Call (800) 477-5050. For those who are hard of hearing, call 7-1-1 for Telecommunication Relay Services.
City/ZIP Code Outage View; Color shows percentage of customers in a city affected by outages.
Quickly and easily see your energy use details, your meter read history and other account details.
Always be in the know with power outage updates. Turn on notifications to get helpful alerts. Stay safe from downed wires and gas leaks. If you see a downed wire, stay away and call 800-477-5050. If you suspect a gas leak, leave the area, call 9-1-1 and call us at 800-477-5050.
Log in to view and pay bills, get outage alerts and payment reminders and manage your account.
Transfer Service If: You are a current customer moving from one address to another in our territory, and the date of both moves is within the next 30 days. Stop Service If: You are moving out of your home within the next 30 days and do not need to set up new service with us.
You can pay with cash, check, money order, your checking or savings account, or with a Visa®, MasterCard®, Discover® credit or debit card at one of our Consumers Energy payment office locations. To make a payment at an approved third-party payment location, b ring your energy bill or account number.
Learn whether you’re on the right energy rate plan, explore your options and discover special plans for green energy, air conditioning savings and more.
View a PDF of the Electric and Natural Gas Service Territories Map. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Appliance Service Plan does not affect your regulated utility service. See our gas and electric service territories around Michigan.