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81 Times Customer Support Chats Were Completely Useless. ... #68 Terrible Customer Support Experience With Microsoft Support. Image credits: wickedwarlock21 #69 Thanks Vodafone.
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
PSS also gives feedback to Microsoft development groups for use in the development of future products or product features. The Windows 2000 recovery console, for instance, was developed in large part to address difficulty that PSS agents had when attempting to assist customers with non-functional Windows NT installations. Additionally, PSS ...
It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance .
Windows 2000 is a major release of the Windows NT operating system developed by Microsoft and oriented towards businesses. It is the direct successor to Windows NT 4.0, and was released to manufacturing on December 15, 1999, [2] officially released to retail on February 17, 2000 for all versions, and on September 26, 2000 for Windows 2000 Datacenter Server.
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Although Microsoft Help Viewer was referred to as MS Help 3.x during development, it is a wholly new product and technically unrelated to Microsoft Help 2. With the growing need for a general Unicode-based help system, has become the default help system for Windows 10 .
The Halloween documents, internal Microsoft memos which were leaked to the open source community beginning in 1998, indicate that some Microsoft employees perceive "open source" software — in particular, Linux — as a growing long-term threat to Microsoft's position in the software industry. The Halloween documents acknowledged that parts of ...