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If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: ... • The "First time ...
We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Thanks for reporting this. It looks like you are right. As a test I just changed my address but ignored the automatically posted confirmation code. I then posted a new one by clicking "Confirm your e-mail address", and that code gave "Invalid confirmation code. The code may have expired."
If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct. Though you may be prompted to select either IMAP or POP, we recommend using IMAP as it works best with AOL Mail.
An email account is often required to create an account. During this process, a confirmation hyperlink is sent in an email message to an email address specified by a person. The email recipient is instructed in the email message to navigate to the provided confirmation hyperlink if and only if they are the person creating an account.