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McDonald's cones, sundaes and McFlurries are all made in machines from Taylor Company, as they have been for nearly 70 years. McDonald’s often maligned, seemingly perennially-broken ice cream ...
McDonald’s and Taylor didn’t immediately respond to CNN’s request for comment. Broken ice cream machines have been such a blemish on McDonald’s reputation that even competitors mock them ...
The most prominent of the machines is the Taylor C602, which is used in approximately 13,000 of the 40,000 McDonald's restaurants (as of 2021) and is notorious for reliability issues. [ 2 ] [ 3 ] [ 4 ] In 2000, an internal McDonald's survey revealed that a quarter of restaurants were reporting that the machines were nonfunctional.
For its part, McDonald’s USA tells TODAY.com its sales data over the past few years has shown its shake machines are up and running around 95% of the time across the country, depending on the ...
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As of 2021, the Taylor C602 ice cream machine is found in more than 13,000 McDonald's locations in the United States and many more around the world. [5] These Taylor ice cream machines can make milkshakes, soft serve ice cream, sundaes, [8] and the McFlurry dessert; rather than use gravity, they actively pump the ice cream material through it, allowing far higher throughput and production than ...
Since 1956, McDonald's has partnered with the Taylor Company, an Illinois-based manufacturer, for its ice cream machines, leaving only the Taylor Company with the "right to repair" them.
This is great news for fans of McFlurries and soft serve, who will now find it easier to score their frozen treats.