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  2. EE WiFi - Wikipedia

    en.wikipedia.org/wiki/EE_WiFi

    EE WiFi is a wi-fi hotspot service provided by BT Group for the UK. Its predecessor, BT Wi-fi was established following a rebranding of the former BT Openzone and BT Fon, bringing both of the services under one name until the Fon partnership ended. [ 1 ]

  3. Customer Service System - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_System

    The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.

  4. Failure reporting, analysis, and corrective action system

    en.wikipedia.org/wiki/Failure_reporting...

    Failure Reporting (FR). The failures and the faults related to a system, a piece of equipment, a piece of software or a process are formally reported through a standard form (Defect Report, Failure Report). Analysis (A). Perform analysis in order to identify the root cause of failure. Corrective Actions (CA).

  5. BT Broadband - Wikipedia

    en.wikipedia.org/wiki/BT_Broadband

    The BT Home Hub is a wireless Internet router from BT. It is based on the IEEE 802.11g ( WiFi ) standard and also supports IEEE 802.11b devices. It is significant as it marks BTs departure away from traditional telecommunications services and towards Internet and media products.

  6. BT Global Services - Wikipedia

    en.wikipedia.org/wiki/BT_Global_Services

    BT Global is a division of United Kingdom telecommunications company BT Group that provides global security, cloud and networking services to multinational companies worldwide, with operations in 180 countries. [2]

  7. O2 (UK) - Wikipedia

    en.wikipedia.org/wiki/O2_(UK)

    The company, together with BT Group's mobile telecommunications businesses in Germany, Ireland and the Netherlands, was part of the BT Wireless division. This was spun off from the BT Group in 2002 to form a new holding company, mmO2 plc, which introduced the new "O2" brand for the businesses. In 2005, mmO2 plc was renamed O2 plc. [8]

  8. BT Group - Wikipedia

    en.wikipedia.org/wiki/BT_Group

    BT Group plc (formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England.It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

  9. BT Smart Hub - Wikipedia

    en.wikipedia.org/wiki/BT_Smart_Hub

    The BT Smart Hub (initially branded Home Hub 6) upgraded the wifi provision to Wave 2 of the 802.11ac specification, and increased the number of antennae for improved MIMO. The BT Ultra Smart Hub appeared visually similar to the Smart Hub, but featured a G.fast capable modem and included a BS6312 socket which subscribers to BT Digital Voice can ...