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  2. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further returns. Depending on what the rules are, the manufacturer may send the customer an advance replacement.

  3. Shimano - Wikipedia

    en.wikipedia.org/wiki/Shimano

    Shimano, Inc. (株式会社シマノ, Kabushiki-gaisha Shimano), originally Shimano Iron Works (島野鐵工所) and later Shimano Industries, Inc. (島野工業株式会社), is a Japanese multinational manufacturing company for cycling components, fishing tackle and rowing equipment, which also produced golf supplies until 2005 and snowboarding gear until 2008.

  4. Black Diamond Equipment - Wikipedia

    en.wikipedia.org/wiki/Black_Diamond_Equipment

    Black Diamond Equipment design and manufacture products for climbing, skiing, and mountain sports. Climbing products include carabiners, quickdraws, harnesses, active and passive climbing protection, belay devices, helmets, ice tools and piolets, crampons, ice screws, bouldering pads, and big wall equipment.