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Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
Use a number you trust, like the one on your statement or in your app. Never use the number the caller gave you; it’ll take you to the scammer. Never access your online accounts on a public Wi ...
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Thankfully, most financial institutions offer fraud protection where you aren’t responsible for unauthorized activity. Be sure to also check for any changes to your contact information.
Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
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Email sender verification notice As part of AOL's commitment to user safety, an alert message will appear if the third-party mail client you're using adds a message to your inbox, or if we believe your account may have been compromised.