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As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP. Around 2.5 million people graduate in India every year. Wages are rising by 10–15 percent as a result of skill shortage. [1] As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2]
The information technology (I.T.) industry in India comprises information technology services and business process outsourcing. [1] The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. [2] [3] The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023.
Impact sourcing, also known as socially responsible outsourcing, refers to an arm of the business process outsourcing (BPO) industry. It employs people at the base of the pyramid or socioeconomically disadvantaged individuals as principal workers in BPO centers to provide high-quality, information-based services to domestic and international clients. [1]
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .
The annual revenue in India was growing at two-digit rate from 2005, 55% in 2005, 37% in 2006, and stayed over 30% in 2007. [16] Apart from ITO outsourcing to India, the biggest UK flag carrier airline, British Airways, began their business process outsourcing in India in 1996.
New Delhi — Police in the southern Indian state of Kerala have arrested 49 of 64 men accused of sexually abusing an 18-year-old girl over the last five years. The girl, who has not been ...
The clipped video does not show that the hand the VP tried to shake was holding on to a cane,” Federalist editor-in-chief Mollie Hemingway wrote on X. Sen. Deb Fischer was sworn into her third ...
A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu