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The Financial Consumer Agency of Canada opened its doors in 2001 under the Financial Consumer Agency of Canada Act. In its first year, FCAC established a website and a call centre for consumers to make complaints and ask questions about their rights and responsibilities regarding financial products and services.
In a few short months, the mandate was expanded to cover unresolved consumer complaints as well. In 2002, as a result of discussions among government, industry and consumer groups about improving consumer protection in financial services, all members of the Investment Industry Regulatory Organization of Canada and the Mutual Fund Dealers ...
The Commission for Complaints for Telecom-television Services (CCTS; French: Commission des plaintes relatives aux services de télécom-télévision, CPRST) is Canada's national, independent and industry-funded organization created to resolve telecommunication and television service complaints from consumers and small business customers fairly and free of charge.
The Consumers Council of Canada is a non-profit, volunteer-based consumer organization, promoting consumer rights and responsibilities in Canada. [3] Founded in 1994, the organization is based in Toronto. [1] The Consumers Council of Canada was a member of the Canadian Consumer Initiative. [4] The initiative, initiated by the Office of Consumer ...
The National Do Not Call List (DNCL) (French: Liste nationale de numéros de télécommunication exclus) is a list administered by the Canadian Radio-television and Telecommunications Commission (CRTC) that enables residents of Canada to decide whether or not to receive telemarketing calls. [1] It was first announced by the Government of Canada ...
Status: In force. The Consumer Protection Act ( French: Loi sur la protection du consommateur) is a Quebec law which gives protections to consumers in dealing with merchants and businesses. It requires merchants to deal honestly in all matters of advertising, and in fair contracts.
The CBC, for one, faced a $125 million shortfall at the beginning of the year and was poised to lay off up to 800 people before the federal government stepped in with some extra cash. The private ...
Ellen Roseman. Ellen Roseman (born July 1947) is a Canadian writer, journalist and lecturer specializing in personal finance and consumer issues. She currently writes a column handling consumer complaints for the Toronto Star [1] and teaches at Ryerson University [2] and the University of Toronto. [3] She has been an editor and columnist for ...