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Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.
If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...
Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials. Enable or disable the Password Manager 1. Log in to AOL Desktop Gold. 2. Click the Settings icon. 3. Click the Browser option on the left-side of the window. 4. Click the Passwords tab. 5. Select 'Offer to save passwords I enter on the web ...
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
To reuathenticate by removing and re-adding your password, follow the steps in the video, which are also listed here: Open Outlook. Click File on the menu bar in the top left corner of the screen. Click the Account Settings icon. Click Manage Profiles. Click the Email Accounts button. Look for the email account you want to update and double ...
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.