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ISO 9000 family. The ISO 9000 family is a set of five quality management systems (QMS) standards by the International Organization for Standardization (ISO) which help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service. [1]
Quality management system. A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1] It is expressed as the organizational goals and aspirations, policies ...
ISO 1 – ISO 1999. ISO 2000 – ISO 2999. ISO 3000 – ISO 4999. ISO 5000 – ISO 7999. ISO 8000 – ISO 9999. ISO 10000 – ISO 11999. ISO 12000 – ISO 13999. ISO 14000 – ISO 15999. ISO 16000 – ISO 17999.
Quality control. Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [2][3]
Quality assurance. Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.
A major revision was published in the year 2000 and the series was called ISO 9000:2000 series. The ISO 9002 and 9003 standards were integrated into one single certifiable standard: ISO 9001:2000. After December 2003, organizations holding ISO 9002 or 9003 standards had to complete a transition to the new standard. ISO released a minor revision ...
The International Organization for Standardization (ISO / ˈ aɪ s oʊ / [3]) is an independent, non-governmental, international standard development organization composed of representatives from the national standards organizations of member countries. [4]
Johnson is a speaker and author of books and training materials on numerous ISO standards, including the ISO 9000 Series, the ISO 14000 Series, and the AS9100 standard for aerospace. [10] He authored the textbook ISO 9000: Meeting the New International Standards, [11] followed by its second and third editions, with the latest published in 2000 ...
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