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Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider. [1] [2] Functions include the ability to:
[3] [5] Datto RMM is a cloud-based remote monitoring and management platform that allows managed services providers to manage IT infrastructure with automation tools like networking monitoring, patch management, remote control and mass script deployment. [6]
Most commonly expected features for a product in this arena are present. Examples include reboot and reconnect, drag and drop file transfer, screen recording, safe mode support, multiple monitor, command line access, wake-on-LAN, VoIP, chat, and a custom toolbox for quick deployment of support tools.
Nagios Remote Plugin Executor (NRPE) is a Nagios agent that allows remote system monitoring using scripts that are hosted on the remote systems. [10] It allows for monitoring of resources such as disk usage, system load or the number of users currently logged in. Nagios periodically polls the agent on remote system using the check_nrpe plugin.
Pulseway, previously Mobile PC Monitor, is a mobile-first IT management software designed and developed by MMSOFT Design Limited. [1] Pulseway’s solution is delivered in a software as a service (SaaS) model and remotely monitors and manages Windows, Linux, and OS X systems including any application using the monitoring API.
Big Brother (alias BB) was a tool for systems and network monitoring, generally used by system administrators. The advent of the dynamic web page allowed Big Brother to be one of the first monitoring systems to use the web as its user interface.
Pandora FMS (for Pandora Flexible Monitoring System) is software for monitoring computer networks. [3] Pandora FMS allows monitoring in a visual way the status and performance of several parameters from different operating systems, servers, applications and hardware systems such as firewalls, proxies, databases, web servers or routers.
Remote Monitoring (RMON) is a standard monitoring specification that enables various network monitors and console systems to exchange network-monitoring data. RMON provides network administrators with more freedom in selecting network-monitoring probes and consoles with features that meet their particular networking needs.